Shipping
Within Australia
Standard shipping (AusPost eParcel)
$9.99 within Australia, or FREE for orders over $69 (after any discounts applied). eParcel orders typically leave our warehouse within 2-4 business days, though this may change during peak periods. Excluding Maps Express.
Conditions apply – see The Fine Print for full details.
Express Post (AusPost)
$13.99 within Australia. Express Post orders typically leave our warehouse within 1-2 business days, though this may change during peak periods.
Express (Maps)
$10 shipping on all maps available within Australia Only. Due of the unique proportions of our Studio Milligram maps, any order that includes one of them will ship using our Express (Maps) method. This is a courier delivery service with an ETA between 2-7 days from dispatch depending on where you are in Australia. This item cannot be shipped to PO Box addresses.
Click & Collect
Collect your order at one of our Milligram locations! If all items in your order are in-stock at your selected store, you'll be able to choose Click & Collect, and have our staff prepare your order within 1 business day. At peak periods Click and Collect may experience slight delays. You'll receive a confirmation email when your order is ready to collect. Click & Collect is free to use, with no minimum spend.
If your order cannot be fulfilled by your selected store when you place your order, you can have your order sent via Ship to Store instead.
Ship to Store
$4.99 flat rate for Ship to Store where you can have your order shipped to one of our Milligram locations for collection. Products only need to be in-stock at our warehouse to use Ship to Store. You'll receive a confirmation email when your order is ready to collect. Please allow 3-7 business days for your order to be shipped to your selected store. Ship to Store orders can only be collected when all items are in-stock at the selected store; partial order collection is not available.
International orders
$24.99 for all international orders. Currently available to New Zealand, Germany, Hong Kong SAR, Singapore, United States, Mexico, Malaysia, Netherlands, Canada, South Korea, Japan, Sweden, Greece, Brazil, Spain, and Belgium only. Prices range from AU$29.99–$59.99 based on location (shipping calculated at checkout). Due to circumstances beyond our control in the current international shipping climate, we aren't able to provide an ETA on the arrival of your order.
As of January 1st 2021, we will no longer ship directly to the United Kingdom due to increased requirements and taxes on international deliveries.
All customs and duties required for international shipping are the responsibility of the customer; Milligram takes no responsibility for such costs, as they vary based on country and location.
When will my order ship?
We're always working to get your orders on their way to you as quickly as we can. Most orders will be dispatched within 3-5 business days, though there may be some delays around sales and peak periods. Express Post orders will typically be dispatched 1-2 days after ordering, and Premium orders will typically be dispatched the same day or the day after. You'll get a notification when your order has started its journey so you can track its progress.
Personalised products are made to order, so please allow an extra 5-7 business days for shipping and handling of personalised orders, and a little extra again during peak periods.
When will my order arrive?
For orders shipping to Australian addresses, allow 2-5 business days for it to arrive. Most of our orders will ship with Australia Post's eParcel service, so you'll be able to track it once it leaves our warehouse, and that service will give you a more accurate estimate for when your order might arrive. If you need your order quickly, you can select Express Post at checkout, which will usually be delivered in 1-3 business days (depending on where in Australia it's going). For larger items, we may use other courier services, and we'll provide tracking for those deliveries when the order leaves our warehouse.
For addresses outside Australia, please allow 2-4 weeks for orders to arrive. International orders are shipped with Australia Post, and this service includes tracking, so you'll receive a more accurate estimate when your order leaves our warehouse. Milligram is not responsible for any customs requirements when your order reaches its destination. Current delays in international shipping make this whole process unpredictable, so we are unable to offer shipping ETAs for orders shipped outside Australia at this time.
Orders shipped via eParcel or Express Post can be delivered to PO boxes, but please note that some large orders require a business or residential address.
Where do you ship to?
We currently ship to New Zealand, Germany, Hong Kong SAR, Singapore, United States, Mexico, Malaysia, Netherlands, Canada, South Korea, Japan, Sweden, Greece, Brazil, Spain, and Belgium only. Please contact us to see if we can add your country to the list of shipping destinations, though please note that Australia Post determines the countries we can ship to, so we may not be able to deliver to all locations.
Pre-order Shipping
Item pre-order available online only. Estimated shipping dates subject to change. If multiple items are ordered in a single transaction, all items will be shipped together in a single package. We are unable to split orders into multiple shipments. If you require some items sooner, please place a separate order for the pre-order item.
